GT SoftGOT2000 and GT SoftGOT1000 Security Software Compatibility Technical Bulletin

This technical bulletin addresses a rare operational stoppage issue in GT SoftGOT2000 Version1 and GT SoftGOT1000 Version3 when used with Trend Micro security software over long periods. It details the specific occurrence conditions, including SoftGOT-GOT link function usage and certain communication setups, and provides corrective actions such as switching to multiple-channel mode or excluding executable files from behavior monitoring.